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2010 New Programs and Best Sellers!

"Spirit Clips" Business Collection of Short Films
"Spirit Clips" Business Collection of Short Films
Collection of 13 inspiring short films that tell a story that moves us to challenge ourselves, be respectful of and help others. View some of these high definition films-you won't be disappointed!
. Leadership Challenge Continues Facilitator's Guide Set
. Leadership Challenge Continues Facilitator's Guide Set
The Challenge Continues Facilitator Guide Set has been designed specifically to speak to the questions and issues most often faced by leaders that have been working to implement the Five Practices of Exemplary Leadership.
Assertiove behavior means saying what mean in ways that are direct, honest and appropriate.
Assert Yourself: Learning to be Assertive
Assert Yourself: Learning to be Assertive
Assertiveness does not conflict with listening and accepting the views of others such as colleagues or customers and is more likely to lead to a satisfactory solution to any problem.
AWESOME- Generation Y
AWESOME- Generation Y
Telly Award Winner 2008! Awesome is a two part training program featuring interviews with 24 Gen Y employees in part one and Managers of this generation in part two.
Russell Gough hosts this program with a powerful message of building character.
Character Is Destiny with Russell W. Gough
Character Is Destiny with Russell W. Gough
The importance of a good character is vital for long term success in life. Invite your employees to explore and discuss the importance of a good character and making ethical decisions.
For all employees having customer contact especially those who are inexperienced in customer care.
Customer Service Zone
Customer Service Zone
Workshop focusing on problems employee has with customer service skills without experience in the customer service zone! This lack of experience can be pretty scarry!
Coming Soon! Unique training program that explores four main aspects of diversity in the workplace.
Diversity: Face To Face
Diversity: Face To Face
Unique look at the benefits of being unified and appreciating and celebrating diversity in the workplace!
Drop By Drop
Drop By Drop
It is the little everyday prejudices that over time eat away at the fiber of a company. In Drop By Drop, we take a look at how these micro-inequities destroy morale and how we can take steps to foster a more inclusive and respectful work environment.
EMail Etiquette ( Is It) Undeliverable?
EMail Etiquette ( Is It) Undeliverable?
Undeliverable E-Mail Etiquette teaches employees to be aware of grammer, punctuation, message clarity, censoring, proofreading and professional closings. Improve the quality of communication your representatives send your customers today!
Ethics: Compliance IS Just The Beginning!
Ethics: Compliance IS Just The Beginning!
Telly Award Winner!! stressing the core values necessary for all employees at work. Excellent workshop on everyday ethical behavior and decision making. with eight typical dilemmas for exploration and discussion.
Everything DiSC For Leaders 363
Everything DiSC For Leaders 363
Everything DiSC 363 for Leaders combines the best of 360s with the simplicty and power of DiSC plus three strategies for improving leadership effectiveness.
Four Styles
Four Styles
Communicating with others can be so difficult at times. This workshop with example vignettes explores four different communication styles and how to adapt your style to the communication style of others.
Generations And Work
Generations And Work
Generations and Work engages viewers in a fresh new way, involving them in 15 activities. It is fresh, current, simple to use and highly informative.
Gifts From The Mountain
Gifts From The Mountain
Eileen McDargh, author and host shared "Who would have thought that by slowing down, I would know more by noticing more?" one of the messages of "Gifts of the Mountain-Simple Truths for Life's Complexities" inspiring program for each of us.
Gung Ho!
Gung Ho!
Based on best selling book by Dr's Kenneth Blanchard & Sidney Sheldon. How to create an environment of empowerment and teams reaching their goals.
Harassment Hurts It's Personal
Harassment Hurts It's Personal
In today's workplace harassment does not have to mean sexual. The other forms of harassing behavior are explored and defined in this workshop with vignettes sure to prompt group discussion.
Harassment: A New Look
Harassment: A New Look
Harassment today has taken on new forms of intimidation and bullying between employees, over the internet, inappropriate texting and the discrimination of younger workers.
I'd Like A Word With You.
I'd Like A Word With You.
Video Arts classic featuring Hugh Laurie and Dawn French, this program focuses on the importance of and techniques to use for a discipline interview to ensure that it is done correctly and with the most benefit.
It's Not Enough To Know Better- Manager E-Learning Course
It's Not Enough To Know Better- Manager E-Learning Course
Interactive course for Managers on recognizing and preventing harassment plus Manager's role in preventing retalization. Includes all legal issues surrounding Harassment that Managers need to know about and carry out in the workplace.
John Kotter's 8 Step Successful Change Process
John Kotter's Succeeding In A Changing World video workshop
John Kotter's Succeeding In A Changing World video workshop
Does your organization deal with the fast pace of change? Are you moving and changing fast enough? John Kotter hosts workshop on eight step process to successful change. Based on best selling book " Your Iceberg Is Melting:.
Not Everyone Get's A Trophy
Not Everyone Get's A Trophy
Bruce Tulgan's best selling book is now available as a complete training workshop with DVD. Provide your manager's with the all important how to's for managing Generation Y.
Not Just Another Meeting
Not Just Another Meeting
Appraisal training program showing how to prepare for and conduct plus right way/wrong way scenarios perfect for discussion during training session.
Once and For All: Resolving Performance Challenges
Once and For All: Resolving Performance Challenges
This training workshop helps managers to communicate expectations, timelines and consequences if improvement isn't achieved.
Ouch! Your Silence Hurts
Ouch! Your Silence Hurts
Have you ever stood by silently while someone was being harassed and you felt you should speak up but didn't?
Pass It On: Coaching Skills for Managers
Pass It On: Coaching Skills for Managers
Give your managers a model for coaching skills they need to guide and encourage their staff on a daily basic to improve productivity and team results.
Please Respect My Generation: Five Generations At Work
Please Respect My Generation: Five Generations At Work
The five generations currently in the workforce have experienced differences in family structure, education and world events. This new program explores the importance of respect for the diversity of viewpoints and talents that each group offers.
Red
Red
Moving story of a young boy experiencing bullying. No one likes to be bullied and it is important that we all know how and when to interfere in this type of harassment so that it does not adversely affect our workplace.
Service Impact! Series: Cross Cultural Communication
Service Impact! Series: Cross Cultural Communication
Help your customer care associates bridge the cultural barriers and achieve good customer service.
Service Impact! Series: The Angry Customer
Service Impact! Series: The Angry Customer
Open your discussion on how to keep your calm when dealing with those angry customers.
Silent Storm: Corporate Response to Intimate Partner Violence
Silent Storm: Corporate Response to Intimate Partner Violence
Training program providing awareness of intimate partner violence and abuse for employees and provide tools to increase safety in the workplace.
Story of the New One Minute Manager
Story of the New One Minute Manager
Based on The One Minute Manager®, one of the best-selling management books in history, this video shares the fundamental secrets of effective goal setting, praising, and reprimanding.
Teamwork: What's Trust Got To Do With It?
Teamwork:  What's Trust Got To Do With It?
This training program demonstrates how to build trust in your organization starting with shared trust by team members.
This Is Going to Hurt Me More Than It Hurts You: Bad News Interview
This Is Going to Hurt Me More Than It Hurts You: Bad News Interview
Giving bad news to an employee is never easy. Prepare for the bad news interview with this classic starring John Cleese.
What's In It For Me?
What's In It For Me?
Motivate Employees from Their Own Perspective to be more focused on the customer and provide excellent customer service.
Winds of Change
Winds of Change
Short animated meeting opener on change narrated by Patrick Stewart of Star Trek fame!
Without Regard - E Learning Course for Managers
Without Regard - E Learning Course for Managers
Although it is widely understood that discrimination in the workplace is not tolerated, the Without Regard e-Learning course takes it’s anti-discrimination and harassment message to a unique level. Available in separate courses for Managers and Employees
YES Lives in the Land of NO
YES Lives in the Land of NO
How to keep positive and persevere when surrounded by negativity

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