Title

New Programs for E-Learning-Video Streaming-DVD and more

More Than A Gut Feeling IV E-Learning Course
Call us to evaluate this course
More Than A Gut Feeling IV  E-Learning Course
Learn behavior based interviewing skills with this e-learning course developed with Dr. Paul Green
Success At Work Series: Build Skills for Success
Success At Work Series: Build Skills for Success
Watch as we explore the first days with two new employees at Cutting Edge, Inc where not everything goes smoothly.Excellent for new employee orientation or first job preparation.
Lets Talk: Harassment It Happens
Lets Talk: Harassment It Happens
Short program on what is harassment,what are the laws concerning harassment, how to prevent and affects of harassment on individuals and workplace environment.
Lets Talk: Bullying, Abusive Conduct and Their Consequences
Lets Talk: Bullying, Abusive Conduct and Their Consequences
Bullying and Abusive Conduct are forms of harassment and are problematic,inappropriate and impact our well-being at work.
Preventing Employment Discrimination e-learning course
Call us for evaluation
Preventing Employment Discrimination e-learning course
Online course to inform managers and supervisors on making fair and consistent and legal employment decisions
MEET Breaking New Ground elearning Course
MEET Breaking New Ground elearning Course
Call for Evaluation -Self Study e-learning course tackles hard to discuss issues of respect,inclusion and diversity at work
Valuing Diversity E Learning Course for Managers or All Employees
On Line Course- call for more information
Valuing Diversity E Learning Course for Managers or All Employees
E learning courses for Managers and All Employees explores value and benefits of diversity in the workplace. Explores hidden bias. Engaging scenarios
Preventing Unlawful Retaliation
Call for evaluation link and pricing
Preventing Unlawful Retaliation
Interactive on line course on preventing unlawful retaliation in the workplace.
Preventing Workplace Bullying for Managers-On Line Course
Call for evaluation link and pricing
Preventing Workplace Bullying for Managers-On Line Course
Interactive on line course on creating a bully free workplace. Versions for Managers and All Employees. Compliant with California AB2053
Consciously Overcoming Unconscious Bias
Consciously Overcoming Unconscious Bias
Are we communicating with bias? Are we using micro-inequities and not using small affirmations as part of ongoing communication?
More Than A Gut Feeling: Behavior Based Interviewing IV New Version
More Than A Gut Feeling: Behavior Based Interviewing IV New  Version
Freshly re-shot for today’s workplace! One of the most loved training films ever! Ranked in the Top-10 Best all-time by Forbes. Behavior Based Interviewing is an industry standard to qualify candidates for the position being filled.
Customer Service - Gone Viral!
Customer Service - Gone Viral!
Customers use to tell a few friends when they received bad service but now,they can easily tell the world! Protect your brand- your reputation!
Right Words-Right Time- Customer Service Recovery- Retail Version
Right Words-Right Time- Customer Service Recovery- Retail Version
Customer Service Recovery using Best Practices to show customers in a retail setting that We Care, We Understand,You Can Trust Me To Take Care of You.
Peer Today-Boss Tomorrow: Navigating Your Changing Role
Peer Today-Boss Tomorrow: Navigating Your Changing Role
Helps newly promoted Managers successfully navigate and adjust to the changing expectations of your boss, peers and subordinates. Also available as e-learning course
Generations: MEET For Respect in the Workplace
Generations: MEET For Respect in the Workplace
Communicating across generations presenting problems in your workplace? This program tackles the complex problems of working in and managing a multi-age workforce.
Complaints: Five Tactics for Handling Complaints Effectively
Complaints: Five Tactics for Handling Complaints Effectively
Not another complaining customer...yes and how does our customer service staff handle those complaints effectively so we satisfy our customers and keep them for life?
Harassment Is
Harassment Is
Raise awareness of harassing behaviors in the workplace. Available in industry specific versions. Best Seller!
Ouch!That Stereotype Hurts Complete Training Workshop
Ouch!That Stereotype Hurts Complete Training Workshop
Best Seller- Award Winner on How To Speak Up Against Use of Stereotypes in the workplace.
Leadership: An Art of Possibility
Leadership: An Art of Possibility
"Never doubt the capacity of the people you lead to accomplish whatever you dream for them" Maestro Benjamin Zander
Attitude: Radiating Possibility: Sit in the Front Row of Your Life
Attitude: Radiating Possibility: Sit in the Front Row of Your Life
Every human being is brought into the world Radiating Possibility. This inspiring workshop with Ben Zander will provide a lift in mind and spirit to all employees going through change.
The Difficult Guest
The Difficult Guest
How to handle those difficult moments with customers is the focus of this best selling program for Customer Care.
CTS provides solutions for skills training on interviewing, building strong leaders, managers and teams, improving communication skills with customers and colleagues, customer care internal and external, mentoring of upcoming managers and supervisors, team collaboration, conflict management, employee safety  and OSHA Compliance, all these skills and more that are essential
for the growth and bottom line of your company.

Our learning solutions are available

for digital streaming

e-learning component for self study

facilitated training workshop with DVD 

Call us for assistance
888-894-6224

 
Browse Categories