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Training Ground: Supervisory Skills
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Choose From/ Product Choices
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Training Ground: Supervisory Skills training program with video provides an overview for superviors on essential skills needed in their position. Focus on increasing effective communication skills, time management/organizational skills and employee motivation.
Key Training:
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active listening skills
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time management and delegation skills
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the five L's for supervisors
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progressive discipline and conflict resolution
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giving and receiving feedback
Training package includes: video (26 minutes) plus Leader's Guide and employee handbook Supervisory Skills-SUP002-HBK Additional handbooks available in packs of 10 are suggested for each trainee. |
Stepping Up Workshop Facilitator Set provides all tools and guidance needed to prepare one day workshop for first time and aspiring supervisors. Stepping Up addresses core competancies for buidlng and sustaining supervisors performance.
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Course to help managers, supervisors and team leaders resolve conflicts without making enemies.
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With harassment in the workplace continuing, it is important to continously inform Managers and Supervisors of their role in recognizing and preventing this behavior and that employees understand that is not tolerated.
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Instead of having supervisors ignore harassment problems and complaints- train them to handle them appropriately.
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Help supervisors/managers of front line customer service teams increase their effectiveness with their associates.
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Award Winning Classic with actor Dennis Franz as Sid learning how the importance of being a better communicator and motivator as a Supervisor and Leader through positive feedback and recognition.
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The greatest challenge for "team leaders" is to let go of their work. Delegating to their team and allowing them to perform on their own is at times difficult for managers.
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