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Conflict Resolution

Whether it is an angry customer, a team member or workplace bully, we offer many programs to address each and every area of conflict. Take a look at our complete line of solutions for  Conflict Resolution.
"Spirit Clips" Business Collection of Short Films
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"Spirit Clips" Business Collection of Short Films
Collection of 13 inspiring short films that tell a story that moves us to challenge ourselves, be respectful of and help others. View some of these high definition films-you won't be disappointed!
Please Respect My Generation: Five Generations At Work
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Please Respect My Generation: Five Generations At Work
The five generations currently in the workforce have experienced differences in family structure, education and world events. This new program explores the importance of respect for the diversity of viewpoints and talents that each group offers.
Without Regard
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Without Regard
Without regard contains short stories that explore different types of actions and behaviors that lead to discrimination. This program also explores legal ramifications.
Avoiding Litigation Landmines: A Survival Guide For Managers
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Avoiding Litigation Landmines: A Survival Guide For Managers
This program is designed to give manager's the knowledge and daily tools they need to help their company's stay out of court!
Between You and Me
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Between You and Me
All time best seller for peer to peer conflict resolution.
Communication Breakdown
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Communication Breakdown
Equip your employees with the cummunicatyion skills they need to prevent a communication breakdown at work!
Excellent workshop with DVD on attaining skills to master communication sklills and to work through conflict with others.
Conflict Resolution: A Win/ Win Approach
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Conflict Resolution: A Win/ Win Approach
Employees learn how to resolve workplace conflicts with peers.
Workshop on different personality types and how to best deal with properly.
Coping With Difficult People Part One and Part Two
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Coping With Difficult People Part One and Part Two
Complete workshop with video on dealing effectively with others.
Difficult People
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Difficult People
Are you plagued by hostile customers and coworkers?
Series of four complete training modules on DVD on leadership, feedback, empowerment, open communication, customer service and diversity.
Difficult People and Situations
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Difficult People and Situations
New series focusing on difficult situations and communication in the workplace.
Training program with video to improve handling of highly charged customer interactions.
Diffusing Hostility Through Customer Service
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Diffusing Hostility Through Customer Service
Part of the Respectful Workplace Series focusing on dealing with hostile situations during a customer service interaction. Excellent vignettes to provide a vivid look at problems that arise with angry customers.
To improve interpersonal effectiveness, you must learn new skills!
Effective People Skills
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Effective People Skills
Learn how to communicate more effectively to build relationships and influence others is one of the key components of this training workshop.
Healthcare Violence: Be Part of the Cure
: $445.00
Healthcare Violence: Be Part of the Cure
Preventing and diffusing violent situations in a healthcare environment.
I Hear What You Say, But What Are You Telling Me?
: $38.90
I Hear What You Say, But What Are You Telling Me?
The Strategic use of nonverbal communication in mediation is the subject of this book.
Five part series of programs especially designed for municipalgovernment employee training.
Municipal Government Employee Training
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Municipal Government Employee Training
Five Part Series for new employee orientation specifically for municipal government agencies.
Are you're managers shying away from resolving employe conflicts.  This excellent course shows them resolution skills.
Solving conflict
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Solving conflict
Course to help managers, supervisors and team leaders resolve conflicts without making enemies.
Twelve Angry Men: Teams That Don't Quit
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Twelve Angry Men: Teams That Don't Quit
Hosted by Dr. Margaret Wheatley featuring clips from the classic movie.
Unified Team
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Unified Team
Resolving Conflict and Restoring Team Unity can be very difficult to master. This program tackles these issues and set your team on the path to unity.
What To Do When Conflict Happens
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What To Do When Conflict Happens
Every Employee's Guide to Resolving Workplace Problems and conflicts with others.

 
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