Bullying and Abusive Conduct are forms of harassment and are problematic,inappropriate and impact our well-being at work.
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Supervisor on the Scene Series six separate modules on Coaching-Communication-Conflict Resolution-Decision Making-Meeting Effectiveness and Training on Job Skills.
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Supervisors have a role in resolving conflict at work. This new program helps to improve those skills.
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This new program on bullying helps managers and supervisors to be effective when handling a problem employee.
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Bullying Behavior creates disruption at work. This new program helps to address and correct this unwelcome behavior.
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Power Dead Even Rule on gender communication has been an industry best seller and is now newly updated.
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Conflict Resolution Strategies encourages you to pick the best strategy for any conflict by analyzing the two factors most important in solving conflict: the outcome and the relationship.
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When does motivating an employee cross over the line to bullying? Short session opener on how to overcome disempowerment.
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When working together, the opportunity for conflicts can derail a team. Importance of learning to be more assertive when bullied by team members.
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Classic program featuring John Cleese demonstrating how managers can change a problem employee into a positive performer.
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Four module series of short and informative vignettes that allow managers and supervisors to review key examples of effective management behavior through short vignettes right at their desktop
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Disruptive behavior can hurt employee morale and lead to personnel turnover when the workplace is a hostile environment. This program shows healthcare venue.
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Four Generations: The Greatest Potential profiles each generation's attitudes, mindsets and values to help employees understand and then overcome misunderstandings and conflicts resulting in better teamwork and increased productivity.
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Tony Alessandra explores common behavior styles in this two part program. Part One: Understand and Identify and Part Two: Adapt.
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A short film from DeWitt Jones who shares with us how "so many things begin to change when you come at the world from the perspective of more than one right answer".
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Collection of inspiring short films, each a poignant story that moves us to challenge ourselves, be respectful of and help others.We encourage you to take a moment and view some of these films-you won't be disappointed!
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The five generations currently in the workforce have experienced differences in family structure, education and world events. This new program explores the importance of respect for the diversity of viewpoints and talents that each group offers.
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New series focusing on difficult situations and communication in the workplace.
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Course to help managers, supervisors and team leaders resolve conflicts without making enemies.
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Learn how to communicate more effectively to build relationships and influence others is one of the key components of this training workshop.
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Complete workshop with video on dealing effectively with others.
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Part of the Respectful Workplace Series focusing on dealing with hostile situations during a customer service interaction. Excellent vignettes to provide a vivid look at problems that arise with angry customers.
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Preventing and diffusing violent situations in a healthcare environment.
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Strategies for handling difficult patient behavior.
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Equip your employees with the inter-personal communication skills they need to prevent a communication breakdown at work!
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Best seller for peer to peer conflict resolution.
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Are you plagued by hostile customers and coworkers?
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Every Employee's Guide to Resolving Workplace Problems and conflicts with others.
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