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Good telphone skills improvement training for all employees featuring John Cleese.
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Teach your sales associates the skills that will help them close the sale!
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When a call is answered at your company are you gaining a customer/client or are you losing them due to poor customer service skills on the phone?
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Great customer Service Reps know that only one person can deliver great customer service...that is you.
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Award winning classic to help Customer Service Reps handle those difficult calls.
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Customer loyalty can be crushed or created by the way we communicate. Which do you prefer? Have your customer service be one to remember positively!
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