Responsible Business Communication

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Responsible Business Communication training program with DVD is aimed at helping all employees understand that anything they write, scribble, type or  annotate whether online or offline, can be considered business correspondence.  It is critically importance to follow some simple rules to ensure that a company is protected from legal ramifications.

In a world where virtually anything scribbled or typed may be considered business-related, it is critically important to follow some basic rules of business correspondence. Failure to do so could result in far-reaching, often unforeseen legal implications. Any email, fax, handwritten note, calendar entry, or even an annotation in the margins can be archived and become part of a communication chain that can cost your company time, money and even its reputation.

Help your employees recognize these risks and educate them on proper writing practices with the help of Responsible Business Communication.  Realize that the term "business correspondence" now covers different types of writing, including sticky notes, calendar entries, and annotations in a margin

Key Training Points:
  • identify the risks of irresponsible business communication
  • avoid careless and costly communication mistakes
  • write with the "Headline Rule" in mind
  • follow the four attributes of responsible business communication

Training Package includes: DVD (21 minutes)  plus printable Leader's Guide for trainers and PowerPoint Presentation.

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