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Passion For Customers
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Passion for Customers with Tom Peters training workshop with DVD gets to the heart of the "excellence message" that Peters is well known for during all of his life's work. We visit some of the acclaimed companies to discover the traits that make them service superstars.
KEY LEARNING POINTS:
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learn that service and quality pay off for both the customer and employees
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improve company relations with customers by tuning employees into the details of customer service
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encouraging the quick responsiveness
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recognize the importance of front line individuals
Training Package includes DVD with running time of 67 minutes. Also available as a short cut version 26 minutes. Plus we also offer a one day streaming online option with unlimited views for only $149. Please call us if you would like to order this option for your training.
Consider the Tom Peters Combo Package for $1499. that includes:
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John O'Hurley (of Seinfeld & Family Feud) explores key areas where what we do will make our customers "Feel The Love" plus how we can best handle those difficult customers too!
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Does your organization deal with the fast pace of change? Are you moving and changing fast enough? John Kotter hosts workshop on eight step process to successful change. Based on best selling book " Your Iceberg Is Melting:.
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Life Is Good Company is well know for engaged employees, managers and therefore loyal customers. This is an upbeat program that is sure to inspire your workforce to be more positive at work each day
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