Everybody Wins: How To Turn Conflict into Collaboration


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Everybody Wins: How To Turn Conflict into Collaboration training program with DVD emphasizes that conflict is inevitable because of a diverse workforce, constant change, stress from doing more with less, confusion over responsibilities and miscommunication. Learn how to resolve peer to peer and work team conflict situations and manager to peer conflict.
 
 
Key Training Points: three Easy Steps to Resolve Conflict
  • everybody tells it like they see it
  • get everything on the table
  • focus on the future
Vignettes focused on:
  • Peer-To Peer Conflict-how do you deal with a conflict that is between you and your co-worker?
  • Work-Team Conflict-how do you deal with conflict that happens in your team?
  • Manager-to-Employee Conflict-what do you do when the conflict is between you and your boss?
Delivery Options:

  • DVD (19 minutes) plus Leader's Guide and Reproducible Participant Materials
  • Digital Streaming License
  •  E-Learning Course   Demonstration Link

 

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