You've Got Customers


Purchase Options/ Select




You've Got Customers training program with DVD on customer service training, follows a young restaurant waiter  in his first job.  He receives an education in customer service from a bowling team who come to his restaurant on a regular basis.  From them, he learns six key customer service techniques that could be used in any business, anywhere.
 
 
 
Key Training Points:
  • be honest and sincere
  • listen before you sell
  • follow through on customer requests
  • take initiative to solve problems
  • know your product
  • take advantage of sales opportunities
Training Package includes: VHS or DVD (20 minutes) plus Facilitator's Guide with reproducible handouts.  This program is also available for digital streaming...call us for details.

Additional programs on this topic

What's In It For Me?
What's In It For Me?
Motivate Employees from Their Own Perspective to be more focused on the customer and provide excellent customer service.
Browse Categories