Customer Service

Customer Service Improvement: Good customer service whether internal or external is key to the health of any business. We offer a complete line of training programs to address each and every area of customer service including on the phone for customer service representatives ( CSR's).
Displaying products 1 - 7 of 7 results
Retailer's Complete Book of Selling Games and Contests: Over 100 Selling Games for Increasing "On The Floor" Performance
: $22.00
Retailer's Complete Book of Selling Games and Contests: Over 100 Selling Games for Increasing "On The Floor" Performance
One hundred effective selling games and contests to motivate your sales teams to outsell each other and grow your profits.
Thank You Economy- Gary Vaynerchuk
: Book
Thank You Economy- Gary Vaynerchuk
Gary Vaynerchuk provides insight how companies can use social media platforms toprovide personal attention to their customer base.
Service Excellence: A Time To Care
: $395.00
Service Excellence: A Time To Care
Customer relations in healthcare reflects on the healthcare facility as a whole. Make sure your employees take time to care with service excellence!
Getting Naked: a Business Fable About Shedding the Three Fears that Sabotage Client Loyalty
: Book
Getting Naked: a Business Fable About Shedding the Three Fears that Sabotage Client Loyalty
Patrick Lencioni provides a practical approach to achieving client loyalty and trust. Service firms that practice the naked approach will find it easier to retain clients.
Point of Impact
: $595.00
Point of Impact
Front line of any organization is where customers are won and lost...for life! Point of Impact clearly demonstrates the steps your front line needs to take to keep customers coming back..again and again!
Secret, The: Customer Service Uncoverd
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Secret, The: Customer Service Uncoverd
Customer service can be challenging. This program provides insight into overcoming language barriers and other obstacles.
Who Cares?
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Who Cares?
Customer Service is not always what it used to be! Excellent Right Way/Wrong Way training vignettes add to this informative workshop.