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Working Without A Script
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Working Without A Script training program with DVD features the Second City Communications improv group. Take a moment to think about the conversations you have every day-with your colleagues and business partners, with friends and with your family.
Break the pattern of “No, but...” and commit to the “Yes, and...” philosophy, the same philosophy that allows improvisers to create effectively on stage. “Yes, and...” creates a positive environment for communication and active listening. It encourages change and innovation. “Yes, and...” also fosters open mindedness and generates trust.
Working Without a Script helps with positive communication, support for ideas, teambuilding and trust. Bonus video demonstration of group interactive practice for building focused listening skills.
Making It Happen:
Actively Listen—Listen to understand, not just to respond. Part of the “Yes, and...” mentality is listening in order to understand, instead of listening simply to respond.
Affirm Each Other’s Ideas—Validate ideas, even if you disagree. Show others that you understand them – the yes part of the “Yes, and...”
Build on the Idea—Make a contribution that helps it grow. Offer to expand upon an idea—the “and” part of “Yes, and...” Help the idea and your organization grow into the future.
Training Package includes: DVD (14 minutes) plus Leader's Guide, Workbook, 25 pocket cards and CD-Rom Power Point Presentation. Running time is 14 minutes.
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A powerful series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills to create a positive culture and effective cummunication.. Sixteen modules in the series. Perfect as session starters with good humor.
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Personal Listening Profile helps people discover their most natural approach to listening while gaining insight into the different listening approaches of others. Formats available paper or on-line.
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This program draws our attention to how poor our listening habits can be and how we can improve our communication with others through identifying problems and overcoming bad listening habits.
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Yes, but provides the perfect introduction to discussions on how creative ideas are killed off instead of having the opportunity of being explored by the group and perhaps utilized.
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Help your customer care associates bridge the cultural barriers and achieve good customer service.
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Equip your employees with the cummunicatyion skills they need to prevent a communication breakdown at work!
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How to keep positive and persevere when surrounded by negativity
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Reduce costs by using clear communication and improved listening skills. Are your colleagues hearing what you are saying. Excellent program on speaking clearly and actively listening.
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