This program will help teach leaders at all levels how to build trust and create a more productive work force.
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With fewer people doing more work these days, organizations cannot afford costly hiring mistakes and the resulting turnover. Finding the right person with the right attitude and mind-set is a top priority and the focus of this training program.
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Staff may know how to use the conferencing equipment but how productive was your last conference call? Invisible Meeting is a how- to workshop for virtual meetings/conference calls with DVD for all employees to improve quality and effectiveness.
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This program demonstrates how anyone can turn good concepts into reality with persuasion! Learn the skills to get your ideas accepted by others.
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It's not what happens to you as a leader but how you react that matters is the premise of this training program. Extremely helpful for new or experienced managers struggling with the way they react under pressure.
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Help supervisors/managers of front line customer service teams increase their effectiveness with their associates.
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Improving front line customer service skills through empowerment training workshop with DVD.
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Do your customer service associates listen to their customers? This excellent program shows good and bad listening skills when assisting customers. Restaurant environment
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What does it take to inspire a work group to greater commitment and productivity?
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Perfect for new managers and leaders on essential skills for managing team members. Excellent vignettes to right way wrong way to manage people.
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Trust is the foundation of leadership! In this award winning video based workshop participants learn to instill confidence in their followers.
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Reduce costs by using clear communication and improved listening skills. Are your colleagues hearing what you are saying. Excellent program on speaking clearly and actively listening.
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This training program demonstrates how to build trust in your organization starting with shared trust by team members.
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The number one reason people thrive at work....is their boss. This engaging video based training workshop focuses on developing good managerial skills.
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The greatest challenge for "team leaders" is to let go of their work. Delegating to their team and allowing them to perform on their own is at times difficult for managers.
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Leadership is a powerful substance that can be abused from time to time. The message of this program is to recognize the six warning signs of ineffective leadership.
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