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Guest, The !
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Guest, The, training workshop with DVD on customer service. We see in memorable vignettes from that great customer service determines our fate as an organization.. The fortunes of any business will rise or fall based on the level of service that it delivers to its customers. No matter how large or complex the business is, it usually comes down to one employee serving one customer one day at a time.
 few clips from "The Guest 2E Full previews are available by request. Just call us @ (888)894-6224 to request a full preview.
Key Training Points for treating customers as guests is as simple as:
- Welcoming them
- Using their name
- Take care of their needs
- Thanking them
- Inviting them back
Training Package Components: DVD motivational film (14 minutes),also includes the orginal version of " The Guest" with a CD-ROM containing the customizable PowerPoint Presentation, Leader's Guide and reproducible handouts. Plus, 25 The Guest Pocket cards are also included with the purchase of the training package.
This program is also available in Spanish
Consider purchasing both The Guest and The Difficult Guest as a combination package for complete customer service training. |
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