Solving conflict

Solving Conflict: Course for Managers, Supervisors and Team Leaders training workshop with DVD covers how to resolve employee conflicts without making enemies, using the effective management intervention techniaques dramatized in this program.. Resolve employee conflicts peacefully and nip its roots in the bud.

Key Training Points:

• Successfully intervene in employee conflicts
• learn asking questions, offer feedback, get to the real problem
• set and stick to fair ground rules

Training Package includes: DVD ( 26 minutes) plus Facilitator's Guide and PowerPoint Presentation plus How to Book " Managing Workplace Conflict".  Additional books available for purchase.