Smile: A Customer Service Story


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SMILE A Customer Service Story shows how each day Reggie, a transit driver, brings a Smile to each of his passengers as they make their way on his bus.  Reggie transforms a dreary bus ride into an experience his customers look forward to knowing that he will make their day something to Smile about as they experience a unique person driving their daily ride!



Training Options:
  • DVD ( 12 minutes) plus Facilitator Guide and Reproducible Participant Handouts and Smile! buttons (10)
  • Streaming video license - call us for this option

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