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Sally
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Sally a short film from the Spirit Clips Business Collection tells the story of a typical day in the life of Sally, a waitress. Sally like so many others in customer service positions, sees people come and go each with their own personality and story to tell.
As this short story unfolds, we see how Sally treats all her customers respectfully even in the face of conflict. Running time is 3:38 minutes. Perfect to start off your training sessions on customer service, handling conflict, diversity and inclusion.
Key Training Points
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overcome frustrations in the workplace
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dealing with difficult customers and clients with patience and respect
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inspire employees to practice understanding and compassion.
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Customer Service is sometimes more than we realize. This film features a cashier and how her considerate way with her customer is the reason for his store loyalty.
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Customer service can be challenging. This program provides insight into overcoming language barriers and other obstacles.
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Customer Service Associates that show respect by paying attention to cultural issues are an asset to their company!
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Wonderfully humorous meeting opener about customer service that is a perfect starting point for workshops to improve customer service at your organization!
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Award Winning true story of Customer Service that celebrates the power of personal customer service delivered from the heart. Based on the book by Barbara Glazer.
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Open the door to a positive attitude and extraordinary customer care with this award winning story about excellent customer service!
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How to handle those difficult moments with customers is the focus of this best selling program for Customer Care.
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