Results Rule! Randy Pennington

<< Previous in Training Product Releases 2010

Next in Training Product Releases 2010 >>

Choose From/ Product Choices

Here:

Quantity:

Results Rule! training workshop hosted by author Randy Pennington, we see first hand through interviews with corporate and team leaders responsible for building and sustaining their culture how they have implemented the Results Rule! philosphy to respond to the needs of the customers, both internal and external.

Creating a Results Rule! Culture will turn your uniqueness into a competitive asset. Learn through the steps outlined in this workshop how to build and maintain a successful results driven culture within your organization. Do you want your organization to be a: Has Been-Wanna Be or Hero in the hearts and minds of your customers?

Preview of Facilitator's Guide

Preview of Participant's Guide

For a sustainable competitive advantage, Randy Pennington provides us with real world strategies to:

focus employees on the fundamentals of good business and the value of performance according to standards
build partnerships between employees and customers by being consistent and accountable in delivery of services
encouraging your workforce to do what's best rather than what is easiest by setting expectations and refining processes
create accountability and quality standards at all levels to produce results for your organization and your customers

Training Package includes:

DVD with two part training video- Part One: 19minutes/ Part Two: 23 minutes
CD Resource Package containing: Facilitator Guide, Workshop Participant Materials, PowerPoint Presentation and printable Results Rule! poster
One (1) copy of the best selling book Results Rule! Build A Culture that Blows the Competition Away-Randy Pennington

Streaming License:

Related Products in our Catalog- These may be from multiple Producers

Little Big Things with Tom Peters Five separate modules consisting of 91 short segments addressing leadership, service, strategy, excellence and you.... hosted by Tom Peters.	Living the Brand: The Patagonia Story Brand recognition is a result of building relationships with consumers through consistent hard work and commitment of your people. The Patagonia Company is a well known brand made that way by engaged employees and leaders committed to excellence.	Passion For Customers Behind the scenes at Federal Express, Worthington Industries, Louisville Redbirds
How to Lose Customers Without Really Trying! Features John Cleese - very humorous sketches on face to face customer service training workshop on how NOT to treat your customers. Perfect for front line staff.	180 Ways To Build a Magnetic Culture Walk The Talk Handbook on hiring and retention skills to help managers keep your good employees to have a sustainable workforce of productive employees.