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Responsible Business Communication
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Responsible Business Communication training program with DVD is aimed at helping all employees understand that anything they write, scribble, type or annotate whether online or offline, can be considered business correspondence. It is critically importance to follow some simple rules to ensure that a company is protected from legal ramifications.
Key Training Points:
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identify the risks of irresponsible business communication
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avoid careless and costly communication mistakes
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write with the "Headline Rule" in mind
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follow the four attributes of responsible business communication
Training Package includes: DVD (21 minutes) with English, Spanish and Portuguese versions plus printable Leader's Guide for trainers. PowerPoint Presentation. |
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Undeliverable E-Mail Etiquette teaches employees to be aware of grammer, punctuation, message clarity, censoring, proofreading and professional closings. Improve the quality of communication your representatives send your customers today!
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Do your employees understand about electronic mail and the legal issues involved when used? {Perfect as part of your onboarding/orientation for new employees and as a refresher for all employees.
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Award winning workshop for Private and Public Sector versions on proper use of email with focus also on how to avoid getting into legal or financial trouble through misuse.
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