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Re-Imagine! Business Excellence in a Disruptive Age
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Re-Imagine! Business Excellence in a Disruptive Age with Tom Peters. Peters takes us into seven distinct companies to view how they responded to change in their business by re-inventing themselves through energizing and engaging each and every one in their organizations.
COMPANIES FEATURED:
- Memorial Hospital and Healthwords Kids Museum
- TNT (Turner Network Television)
- Jordan's Furniture
- OXO Good Gripes
- Ellie Mae
- The Container Store
- Deloitte
KEY LEARNING POINTS:
- Great customer service comes from motivated and talented people
- Deliver unique customer experiences
- Turn mundane work assignments into WOW! projects
- Re-imagine the way technology works
- Think differently
- Manage change with flair and creativity
- Understand the importance of diversity
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Behind the scenes at Federal Express, Worthington Industries, Louisville Redbirds
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