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Streamed Learning - Fee Schedule

 

Internet or Intranet – Same Fee

All QMR programs are available for on-line streamed delivery.   

Pricing starts at a minimum investment of $395.00 for 65 uses. . Prices are on a per-person, per-program basis.

 Easily setup and  delivered over your intranet or using QMR’s LMS server. 

 

 

 

 

 

      # of People Learning                                             Fee Per-Learner/Per-Program

 

1 - 1000                                                                      $6 ($4,995 maximum)
*minimum investment of $395/65 users

 

1001 - 3000                                                               $5

 

3001 +                                                                        Call  us  

 

·         Internet delivery includes:

o   use of QMR’s Learning Management System

o   post-training test (can be customized for an additional fee)

o   reporting 24/7 of test results, when each user completed training, etc.

o   completion of training certificate

·         Intranet delivery includes:

o   a digitized copy of the program(s) in the streaming format of your choice

o   digital copies of the support materials

·         Streamed video content is best viewed over a broadband connection.

Excellent customer service also involves being sensitive to cultural issues.
5 Values of Great Customer Service
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5 Values of Great Customer Service
Customer Service Associates that show respect by paying attention to cultural issues are an asset to their company!
This excellent training program  is compliant with the ADA Amendments Act of 2008.
ADA Revisited
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ADA Revisited
Excellent training program on DVD to promote the benefits of a diverse workforce. Compliant with 2008 Congressional updates.
AWESOME- Generation Y
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AWESOME- Generation Y
Telly Award Winner 2008! Awesome is a two part training program featuring interviews with 24 Gen Y employees in part one and Managers of this generation in part two.
Dialogue: Now You're Talking
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Dialogue: Now You're Talking
Four module course for communicating across generations, genders, cultures. Available as a complete training workshop with DVD or as e-learning course.
Training program with video to improve handling of highly charged customer interactions.
Diffusing Hostility Through Customer Service
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Diffusing Hostility Through Customer Service
Part of the Respectful Workplace Series focusing on dealing with hostile situations during a customer service interaction. Excellent vignettes to provide a vivid look at problems that arise with angry customers.
Don't Panic: Recipe for Success in Times of Stress
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Don't Panic: Recipe for Success in Times of Stress
This interesting program strives to help employees overcome fears of change, doing something different and challenging, making career changes and more. All of these transitions are stressful.
Teach employees in public and pivate sector the appropriate use of e-mail.
E Mail Essentials: Legal and Appropriate Use of E Mail
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E Mail Essentials: Legal and Appropriate Use of E Mail
Award winning workshop for Private and Public Sector versions on proper use of email with focus also on how to avoid getting into legal or financial trouble through misuse.
Ethics: Compliance IS Just The Beginning!
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Ethics: Compliance IS Just The Beginning!
Telly Award Winner!! stressing the core values necessary for all employees at work. Excellent workshop on everyday ethical behavior and decision making. with eight typical dilemmas for exploration and discussion.
Insights Into Better Mentoring
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Insights Into Better Mentoring
Mentoring is critical in today's organizations but how do we learn to be a better mentor? Insigths Into Mentoring presents four successful mentors and their mentees in a revealing and insightful expose' of what works best in these complex releationships.
Training series with video on essentials skills for managers including coaching, mentoring hiring and firing.
Millenium: Leadership Capsules for the 21st. Century
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Millenium: Leadership Capsules for the 21st. Century
Award winning series of leadership and management skills for hiring, coaching, mentoring, performance feedback and ending employment relationships.
This excellent 3 part workshop on line or DVD facilitated workshop focuses on the common paterns of inappropraite behavior.
Patterns
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Patterns
Two Part Program looking at the most common behaviors of harassers and how to manage responses also includes a meeting opener to help set the tone at the beginning of the training session.
Two part series for employees and managers on harassment prevention at work.
You Can Stop Harassment
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You Can Stop Harassment
Two part program for employees and management on how to stop harassment in the workplace. Award Winning program.

 
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