Follow trainingshop on Twitter  
Browse Categories

Quality Media Resources

Quality Media Resources
Award winning programs available as
Facilitated Workshops with DVD
 E-Learning Interactive Courses
or
 Intranet or Internet Digital Streaming Licenses.
 
Succeeding at Work: The Adventure Begins
:
Succeeding at Work: The Adventure Begins
This program with a "spaceship" theme is intended to introduce new employees to the essential behaviors needed to thrive and be an asset to their team.
Don't Panic: Recipe for Success in Times of Stress
:
Don't Panic: Recipe for Success in Times of Stress
This interesting program strives to help employees overcome fears of change, doing something different and challenging, making career changes and more. All of these transitions are stressful.
Dialogue: Now You're Talking
:
Dialogue: Now You're Talking
Four module course for communicating across generations, genders, cultures. Available as a complete training workshop with DVD or as e-learning course.
Training series with video on essentials skills for managers including coaching, mentoring hiring and firing.
Millenium: Leadership Capsules for the 21st. Century
:
Millenium: Leadership Capsules for the 21st. Century
Award winning series of leadership and management skills for hiring, coaching, mentoring, performance feedback and ending employment relationships.
Insights Into Better Mentoring
:
Insights Into Better Mentoring
Mentoring is critical in today's organizations but how do we learn to be a better mentor? Insigths Into Mentoring presents four successful mentors and their mentees in a revealing and insightful expose' of what works best in these complex releationships.
This excellent training program  is compliant with the ADA Amendments Act of 2008.
ADA Revisited
:
ADA Revisited
Excellent training program on DVD to promote the benefits of a diverse workforce. Compliant with 2008 Congressional updates.
AWESOME- Generation Y
:
AWESOME- Generation Y
Telly Award Winner! Awesome is a two part training program featuring Candid Interviews with 24 Gen Y Employees plus Interviews with the Managers of this generation in Part Two.
Training program with video to improve handling of highly charged customer interactions.
Diffusing Hostility Through Customer Service-Respectful Workplace Series
:
Diffusing Hostility Through Customer Service-Respectful Workplace Series
Part of the Respectful Workplace Series focusing on dealing with hostile situations during a customer service interaction. Excellent vignettes to provide a vivid look at problems that arise with angry customers.
Excellent customer service also involves being sensitive to cultural issues.
5 Values of Great Customer Service
:
5 Values of Great Customer Service
Customer Service Associates that show respect by paying attention to cultural issues are an asset to their company!
Teach employees in public and pivate sector the appropriate use of e-mail.
E Mail Essentials: Legal and Appropriate Use of E Mail
:
E Mail Essentials: Legal and Appropriate Use of E Mail
Award winning workshop for Private and Public Sector versions on proper use of email with focus also on how to avoid getting into legal or financial trouble through misuse.
This excellent 3 part workshop on line or DVD facilitated workshop focuses on the common paterns of inappropraite behavior.
Patterns
:
Patterns
Two Part Program looking at the most common behaviors of harassers and how to manage responses also includes a meeting opener to help set the tone at the beginning of the training session.
Two part series for employees and managers on harassment prevention at work.
You Can Stop Harassment
:
You Can Stop Harassment
Two part program for employees and management on how to stop harassment in the workplace. Award Winning program.
Ethics: Compliance IS Just The Beginning!
:
Ethics: Compliance IS Just The Beginning!
Telly Award Winner!! stressing the core values necessary for all employees at work. Excellent workshop on everyday ethical behavior and decision making. with eight typical dilemmas for exploration and discussion.
 
 
 
Mailing Lists

 
 
 
DiSC is a registered trademark of
Inscape Publishing, Inc.
 
       
 
 
 
 
E-LEARNING COURSES