Practical Coach


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The Practical Coach training workshop with DVD  hosted by TV personality Michael Horton looks at the daily challenges and pleasures of coaching.  Great coaching comes from knowing how to let people know directly and sincerely that what they do matters to you. This program is as human as it is practical for good reason.  When faced with coaching an employee about poor hygiene or dealing with someone's personal life affecting their work life, a coach must "proceed with caring".

There are three different times and three different ways to let your team members know they matter:

  1. When they are doing great work, let them know...  " When you see it, Say It!"
  2. When they are doing poor work, let them know ..." Make It Positive & Private"
  3. When they are on a dead-end road, let them know... "The 2 minute challenge"
  • State what you observed
  • Wait for a response
  • Remind them of the goal
  • Ask for a specific solution
  • Agree together

Training Package: DVD (26 minute) Facilitator's Guide, plus comprehensive workbook and pocket card.

This program is also available in Spanish.

Newer Version: Practical Coach II released in 2014

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