Practical Coach

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The Practical Coach training workshop with DVD hosted by TV personality Michael Horton looks at the daily challenges and pleasures of coaching. Great coaching comes from knowing how to let people know directly and sincerely that what they do matters to you.

There are three different times and three different ways to let your team members know they matter:

When they are doing great work, let them know... " When you see it, Say It!"
When they are doing poor work, let them know ..." Make It Positive & Private"
When they are on a dead-end road, let them know... "The 2 minute challenge"

State what you observed
Wait for a response
Remind them of the goal
Ask for a specific solution
Agree together

Training Package: DVD (26 minute) Facilitator's Guide, plus comprehensive workbook and pocket card.

This program is also available in Spanish.

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