Passion For Customers


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Passion for Customers  with Tom Peters training workshop with DVD gets to the heart of the "excellence message" that Peters is well known for during all of his life's work.   We visit some of the acclaimed companies to discover the traits that make them service superstars.
  • Louisville Redbirds
  • Federal Express
  • Worthington Industries
  • The Limited
  • University National Bank & Trust Company
 
KEY LEARNING POINTS:
  • learn that service and quality pay off for both the customer and employees
  • improve company relations with customers by tuning employees into the details of customer service
  • encouraging the quick responsiveness
  • recognize the importance of front line individuals

Training Package includes DVD with running time of 67 minutes.  Also available as a short cut version 26 minutes.  Plus we also offer  a one day streaming online option with unlimited views for only $149.  Please call us if you would like to order this option for your training.

 
Consider  the Tom Peters Combo Package for $1499.  that includes:
  • Passion for Customers
  • In Search of Excellence
  • Passion for Excellence ( short version
  • Re-Imagine Business Excellence in a Disrupting Age

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