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Passion For Customers
Product Options
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Passion for Customers with Tom Peters training workshop with DVD gets to the heart of the "excellence message" that Peters is well known for during all of his life's work. We visit some of the acclaimed companies to discover the traits that make them service superstars.
KEY LEARNING POINTS:
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learn that service and quality pay off for both the customer and employees
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improve company relations with customers by tuning employees into the details of customer service
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encouraging the quick responsiveness
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recognize the importance of front line individuals
Training Package includes DVD with running time of 67 minutes. Also available as a short cut version 26 minutes. Plus we also offer a one day streaming online option with unlimited views for only $149. Please call us if you would like to order this option for your training.
We also offer for your library resource consideration the Tom Peters Combo Package for $1499. that includes:
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Best Seller! This wonderful film for customer service provides a view of how to please your customers!
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Open the door to a positive attitude and extraordinary customer care with this award winning story about excellent customer service!
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Award Winning true story of Customer Service that celebrates the power of personal customer service delivered from the heart. Based on the book by Barbara Glazer.
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In this video case study program, you hear from the Life Is Good Company employees managers and customers. This is an upbeat program that is sure to inspire your workforce to be more positive at work each day
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Does your organization deal with the fast pace of change? Are you moving and changing fast enough? John Kotter hosts workshop on eight step process to successful change. Based on best selling book " Your Iceberg Is Melting:.
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John O'Hurley (of Seinfeld & Family Feud) explores key areas where what we do will make our customers "Feel The Love" plus how we can best handle those difficult customers too!
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