Once and For All: Resolving Performance Challenges


This video based workshop provides the tools your new and seasoned Managers, Middle Managers Supervisors need.

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Once and For All: Resolving Performance Challenges training workshop with DVD  provides Managers, Middle Managers, and Supervisors with the skills they need to effectively address poor performers and document progressive discipline.  Too often poor performance is simply tolerated. 
 
Give your Managers insight and practical advice on gaining the skills they so desperately need to effectively deal with and resolve poor employee performance.

Key Training Points:

  • conduct a corrective discussion
  • communicate clear job expectations
  • establish the existing gap in performance
  • communicate specific examples of poor performance
  • get employee feedback
  • create and agree on solutions
  • get commitment from employee
  • learn how to implement and follow the steps of progressive discipline

Training Package includes: DVD (21 minutes) with Facilitator Guide (36) pages with sample agendas, discussion questions, sample forms, exercises and role plays.

Closed captioned

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