Based on John Sweeney's best selling book "Innovation: At the Speed of Laughter: 8 Secrets to World Class Idea Generation, this workshop on DVD helps to unlock creative potential within organizations.
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You Only Succeed When They Do! is the motto of this program for new Managers or Supervisors. Also can be used as a refresher to renew commitment, drive and improve attitudes.
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Best Seller! This wonderful film on customer service provides a unique view of how to please your customers!
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Perfect reminder for all employees!
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Award winning training workshop for customer service skills has been newly revised to give a fresh perspective on customer service.
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If people like you, they'll see the BEST in you, if they don't they tend to see the WORST!
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Nick Boothman uses real world healthcare scenarios to demonstrate the importance of realationships built on trust with those we serve.
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Front-line Employees speak directly to their peers on issues of respect and harassment. Insightful look at real situations that will lead employees to make better choices.
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What if we we just said to everything "well that's OK the way it is" when it isn't? This thought provoking meeting opener challenges viewers to re-think their standards of quality, safety and excellence.
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Best selling author Bruce Tulgan hosts this workshop aimed at enhancing a manager's "hands- on" managing skills.
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Inspire managers to keep the good people they already have by making time to listen and praise.
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"Leaders are those who SERVE the people who SERVE the customer" Leadership Pickles encourages management to pay attention to their staff...by giving them those "inspiring pickles".
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Complete interactive workshop to explore our misconceptions about sexual harassment. Perfect for new hire orientation/onboarding. Training workshop that is appealing to new generations in the workplace.
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Award winning series of leadership and management skills for hiring, coaching, mentoring, performance feedback and ending employment relationships.
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Promoting a corporate culture that is ethical and honest is the goal of most organizations. This new workshop provides ethical dilemmas to use as examples of situations that employees commonly face. Would your employees be able to make the right one?
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Bruce Tulgan's best selling book is now available as a complete training workshop with DVD. Provide your manager's with the all important how to's for managing Generation Y.
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Workshop with video to help managers increase performance management skills.
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How to handle those difficult moments with customers.
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Resolving Conflict and Restoring Team Unity can be very difficult to master. This program tackles these issues and set your team on the path to unity.
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Learn" what to say" to handle tough customer moments
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Bob Farrell visits with companies that are succeeding with "Giving Away Pickles" each day to their customers!
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