Management Solutions Just In Time- DVD based desktop training resource for managers and supervisors to get quick information and the answers they need to successfully handle the most common problems they face in today’s workplace. Modules include: Personal Issues; Discrimination and Legal Issues; Conflict Management and Performance Issues. This unique tool, provides "Just In Time" access to supervisory expertise.
Module I: Personal Issues
Employee who makes to takes too many personal calls
employee suspected of Substance Abuse
Employee with a Poor Attitude
Employee WHo Socializes instead of working
Employee with a Poor Attitude
Personal PRoblems affecting work performance
Hygiene Problems
Module II: Discrimination/Legal Issues
Dealing with age discrimination complaint
Dealing with a disability discrimination complaint
Dealing with a race discimination complaint
Dealing with a religion discrimination complaint
Dealing with a gender discrimination complaint
Employee won';t follow safety rules
Accusation of Sexual Harassment
An employee suspected of stealing
Termination for Poor Perfomance
Termination due to downsizing
Module III: Conflict Management
Employee who's too aggressive
employee complains to others-not to Manager
Solving Conflict
Employee who engages in harmful gossip
Dealing with anger at lower-than expected raise
Employee doesn't interact well with others
Module IV: Performance Issues
Employee who's frequently absent
Employee who is not assertive enough
Communicating for change
Employee expected to perform beyond skill level
Employee Who lacks necessary job skills
Employee who is consistently late for work
Employee who makes repeated mistakes
Employee who needs motivation
Training Program is available on DVD: Four Part Module Series or individual modules are available separately.