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Ask For The Order
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Ask For The Order
Teach your sales associates the skills that will help them close the sale!
THANKS-Enlightened Customer Service
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THANKS-Enlightened Customer Service
When a call is answered at your company are you gaining a customer/client or are you losing them due to poor customer service skills on the phone?
Negotiations: Solving The Tough Problems
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Negotiations: Solving The Tough Problems
In negotiations today, you might not get what you deserve..you will get what you negotiate. Step by step of negotiating process is discussed and demonstrated in this program to improve negotiating skills.
3R's of Sustainability: Reduce, Reuse and Recycle
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3R's of Sustainability: Reduce, Reuse and Recycle
Environmental Green technology is at the fore front of most organizations with an impact on the environment. This case study features a Subaru auto plant and their sustainability efforts.
Plus of Us: Dynamic Diversity Training
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Plus of Us: Dynamic Diversity Training
The Plus of Us: Dynamic Diversity training has separate workshops on DVD for Employees & Supervisors that encourage interactive participation by learners to explore scenarios discrimination,harassment and diversity.
Threat Detector: Preventing Workplace Violence Your Role
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Threat Detector: Preventing Workplace Violence Your Role
Threat Detector training program will clarify what behaviors are suspicious and what action to take when you see them in co workers, cyustomers or vendors and how to act quickly to handle potential threat.
Drug Free Workplace: Six Ordinary People
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Drug Free Workplace: Six Ordinary People
Through candid interviews six people affected by the use of drugs share their very personal story of use followed by addiction and finally recovery. A very effective film to introduce the various forms of drug abuse and prevention.
Getting To Yes
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Getting To Yes
Getting to Yes with Dr. Roger Fisher a benchmark case study workshop with actual conflict management scenarios. Demonstrates systematic approach to implementing interest based negotiation balanced with building long term relationships.
Teaching the Elephant To Dance Today
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Teaching the Elephant To Dance Today
Classic on change management based on book by Jim Belasco and Ralph Stayer.
Results Rule! Randy Pennington
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Results Rule! Randy Pennington
Randy Pennington's Results Rule! is about getting focused on producing results year after year. Learn how to build a successful culture within your organization by encouraging your workforce to do what's best rather than what's easiest.
Is It Bias? Making Diversity Work
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Is It Bias? Making Diversity Work
Dr.Sondra Thiederman takes us through the steps to recognizing our own personal biases and learn how to work around our ingrained behaviors to become more bias free in our thoughts and actions towards others.
Creating the Respect Effect: Preventing Harassment, Discrimination and Retaliation
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Creating the Respect Effect: Preventing Harassment, Discrimination and Retaliation
This course developed by experienced employment attorneys and trainers, educates your managers and employees about the characteristics and benefits of a respectful work environment. Perfect also for mandatory AB 1825 management training.
Toxic Talk: What Would You Say?
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Toxic Talk: What Would You Say?
Good advice for employees at all levels, on how to handle negative communication in the workplace.
Myths vs Facts
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Myths vs Facts
Two Part program to train managers and employees on how to recognize and resolve subtle sexual harassment situations before they explode into costly lawsuits.
New Time of Your Life
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New Time of Your Life
The how to of time management has been updated and provide insight proven methods to help us get control time management-how to get control of your time and your life.
Workshop hosted by Cam Marston giving managers and supervisors tools needed to manage multi-generations in the workplace.
Managing Four Generations in the Workplace with Cam Marston
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Managing Four Generations in the Workplace with Cam Marston
Cam Marston workshop on DVD for managers and supervisors to gain skills on managing the different generations in the workplace. Two part series.
Jack Cade's Nightmare
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Jack Cade's Nightmare
Award Winnning two part series on dealing with the importance of documentation and action by managers when claims of harassment, threats of violence or abusive conduct are reported by employees.
Learn from notable leaders on the important of attitude to gaining success!
Success Is An Attitude
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Success Is An Attitude
Well known leaders and thinkers define their meaning of success and what that can mean to you.
Generation Gaps and How To Close Them
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Generation Gaps and How To Close Them
A first hand look at dialog between generations through the eyes of Cam Marston and his mother Judy Marston.
Debi's Way
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Debi's Way
This classic film features a woman supervisor going about her daily routine of interacting with her employees! Excellent
Global One Series
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Global One Series
Three part business series to help employees working globally to successfully understand and communicate with other cultures both verbal and non verbal differences also selling and negotiating skill differences.
Training workshop with Brigid Moynahan
Little Things Mean A Lot From Microinequities to Micro-affirmations- Brigid Moynahan
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Little Things Mean A Lot From Microinequities to Micro-affirmations- Brigid Moynahan
Powerful workshop with Brigid Moynahan showing how the ways we value and devalue our colleagues impacts our workplace and the effectiveness of all to excel. These behaviors impact the ability to retain our best employees over time.
Flawless Leadership
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Flawless Leadership
Essential leadership principles training focusing on team communication and motivation. Based on principles used by military fighter pilots. Designed with the newly appointed manager/supervisor in mind.
Four Styles
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Four Styles
Communicating with others can be so difficult at times. This workshop with example vignettes explores four different communication styles and how to adapt your style to the communication style of others.
Abbott & Costello Classic
Who's On First?
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Who's On First?
Perfect for sessions on communication the classic Abbott and Costello standup comic routine.
Learn how sharing power releases the leadership instincts in others.
Leadership Secret of Gregory Goose
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Leadership Secret of Gregory Goose
Animated program introducing a new concept into the language of the leader-the concept is Co-creating with direct reports versus a power over mind set.
Put your team to workl solving these challenges
Diversity Challenges ..What would you do?
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Diversity Challenges ..What would you do?
Two challenging opened ended scenarios to stimulate group discussion on diversity.
Jamming: Art and Discipline of Managing Creativity
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Jamming: Art and Discipline of Managing Creativity
A look into various companies that foster creativity through "jam" sessions to foster new ideas hosted by John Kao.
Mixing Four Generations in the Workplace with Cam Marston
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Mixing Four Generations in the Workplace with Cam Marston
Workshop with video on the four generations presently in the workplace with noted speaker Cam Marston.
Follow The Leader
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Follow The Leader
Benchmark program featuring on site visits with three well known leaders and their staff . Candid interviews on their view of what leadership qualities they believe are important.
 
 
 
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