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Leadership Management Mix
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Leadership Management Mix is an engaging workshop with DVD showing the decision process of choosing the strongest candidate with both leadership and management skills for a open position in the Customer Service Center.
The Leadership Management Mix workshop helps participants gain a better appreciation of what it takes to be more successful as a manager and leader. The realistic video portion engages with the issues and the supporting materials written by experienced trainer Larry Reynolds help participants to apply the ideas to their own circumstances. The training workshop is best suited for managers, team leaders and supervisors at all levels.
Key Areas of Focus:
- people management skills
- leadership skills
- the management./leadership mix
Key Learning Points:
- setting targets
- reviewing progress
- motivating and developing
- articulating a vision
- inspired commitment
- challenging the status quo
Training Package: DVD (18 minutes) Facilitator's Guide with Presentation Materials plus Self-study guide with questionaire.
Streaming License:
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