|
|
How to Lose Customers Without Really Trying!
|
|
Choose From/ Product Choices
| |
|
How To Lose Customers Without Really Trying is one of the all time classics from Video Arts featuring John Cleese. This very funny program shows how it is vital to treat customers as personal guests. Make them feel welcome and indulge their whims. The vignettes show how customer interactions turn disastrous when a staff member ( John Cleese) patronizes, blames, humiliates or pressures the customer. Excellent program on customer service with humorous vignettes that help to make the training stick!
Training Package includes DVD (26 minutes) plus Facilitator's Guide, Group Training Workbook, Self Study Workbook, Power Point Presentation, Course Certificate -all customizable on CD.
Streaming License:
Video Arts Classic featuring John Cleese, Dawn French, Hugh Laurie, Jennifer Saunders and Stephen Fry. |
Front line of any organization is where customers are won and lost...for life! Point of Impact clearly demonstrates the steps your front line needs to take to keep customers coming back..again and again!
|
Training workshop with DVD to improve Internal Customer Service! The vitality of an organization is so dependent on the respect and support that each employee provides. Silos, in-fighting and competition from within destroys more than just morale.
|
Customer Service Associates that show respect by paying attention to cultural issues are an asset to their company!
|
Best Seller! This wonderful film on customer service provides a unique view of how to please your customers!
| | |
Product Reviews
|
Sign In/Register Here
We accept
DiSC is a registered trademark of
Inscape Publishing, Inc.
|
|