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How to Connect in Healthcare in 90 Seconds or Less
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How to Connect in Healthcare in 90 Seconds or Less training workshop with DVD is hosted by Nicholas Boothman . In this lively presentation we are encourage to build relationships with the people we serve with trust at the center. We see how genuine relationships can be formed with patients, family members, co-workers and everyone we meet.
In healthcare, as well in life, the failure to build trust and rapport can be insurmountable, but the rewards of a good first impression and positive connection with the people we come in contact with is immeasureable.
Key Training Points:
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increase patient satisfaction with our communication
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strengthen our relationships with co-workers
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customer service becomes more effective
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increase productivity and morale at work
Training Package includes: DVD (16 minutes) plus Leader's Guide, and pocket reminder cards (10) and copy of the hardcover book " How To Connect in Healthcare in 90 seconds or Less. Additional Pocket cards available separately for each trainee.
This program is also available in Business Version. |
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