Collection of 13 inspiring short films that tell a story that moves us to challenge ourselves, be respectful of and help others. View some of these high definition films-you won't be disappointed!
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Customer service in a healthcare environment
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Strategies for handling difficult patient behavior.
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Eileen McDargh, author and host shared "Who would have thought that by slowing down, I would know more by noticing more?" one of the messages of "Gifts of the Mountain-Simple Truths for Life's Complexities" inspiring program for each of us.
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Due to the widespread concern about this virus, here is a short video providing up to date information.
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Preventing and diffusing violent situations in a healthcare environment.
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If people like you, they'll see the BEST in you, if they don't they tend to see the WORST!
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Nick Boothman uses real world healthcare scenarios to demonstrate the importance of realationships built on trust with those we serve.
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Front line of any organization is where customers are won and lost...for life! Point of Impact clearly demonstrates the steps your front line needs to take to keep customers coming back..again and again!
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Scenario filled program to help employees visualized what the HIPAA Privacy Rule covers and guidelines to protect patient privacy.
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Introduction to the HIPAA Privacy Rule. Perfect for staff education on measures that must be taken to protect patient privacy.
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Home Health Care Agencies HIPAA training for employees.
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FMLA helps supervisors determine when absences qualify as FMLA leave. Part of the Ready Response for Supervisors and Managers Series.
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Program specific for Managers to learn the signs of employee abuse and how to handle the situation effectively.
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Unique training workshop that explores the impact on the victim of sexual harassment.
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Stress management series is five programs on DVD designed to help employees learn about stress and how to manage their lives to reduce stress. Also segment on yoga that can be practiced at work. Hosted by Dr. David Katz well known authority on wellness.
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Very moving short film involving two patients and their mutual dialogue while in the hospital. Very inspiring.
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