Innovative patient safety topics showing how systematic methods can be used to understand potential hazards before they occur.
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What Do You See? highlights the importance of seeing every patient as an individual, interacting with them and treating them with compassion.
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Customer Service program for Healthcare showing turnaround in the way employees treat patients, family and one another.
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Getting feedback about poor customer service? Customer Service turnaround in six steps as shown through the efforts at Baptist Health Care can be implemented anywhere.
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Handbook specificall for healthcare workers on how to prevent back injuries.
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Training on bloodborne pathogens: HIV, HBV and HCV
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Employee Wellness: A Way of Life for public service employees explores the concepts of wellness- being at your best each day.
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Employee Wellness: Taking Care of You provides a fast paced overview of the most common health problems, how to avoid illness and injuries and making sure that you get periodic checkups.
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Customer relations in healthcare reflects on the healthcare facility as a whole. Make sure your employees take time to care with service excellence!
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HIPAA Security and Privacy for Hospitals covers the rules that healthcare personnel need to know concerning how this area of sensitive personal information handling must be carried out with the highest level of security and confidentiality.
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Essential safety training for healthcare workers on being aware of potential hazards in the workplace.
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Managing Healthcare Stress is designed to help healthcare workers cope with the stress and potential burnout of working in healthcare.
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Cultural Competency is medicine at its best. This is patient centered care that is sensitive to the cultural and religious beliefs of his patients. This training program provides guidance to attain cultural competency at your facility.
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Patient Confidentiality training for healthcare workers to respect patient's ipersonal information at all times.
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Proper hand washing has been proven to help prevent the spread of disease and contamination. This program shows proper hand washing technique.
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Healthcare industry based program to heighten employee awareness of cultural differences and steps to take to interact more smoothly with patients from different cultural backgrounds.
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Disruptive behavior can hurt employee morale and lead to personnel turnover when the workplace is a hostile environment. This program shows healthcare venue.
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All Washed Up uses hand washing as an example of how difficult it can be to change behavior especially when it's hard.
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Biodots give you feedback about what's going on inside your body. Perfect give away during workshops on stress and wellness. Healthcare campaigns at work and more.
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Stress Testing Cards are a perfect giveaway that promotes good health! Perfect business card size stores easily.
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Classic program defining sexual harassment and offensive behavior with stop start examples to allow trainees opportunity for discussion.
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Through candid interviews six people affected by the use of drugs share their very personal story of use followed by addiction and finally recovery. A very effective film to introduce the various forms of drug abuse and prevention.
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Very moving short film involving two patients and their mutual dialogue while in the hospital. Very inspiring.
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Nick Boothman uses real world healthcare scenarios to demonstrate the importance of realationships built on trust with those we serve.
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Collection of inspiring short films, each a poignant story that moves us to challenge ourselves, be respectful of and help others.We encourage you to take a moment and view some of these films-you won't be disappointed!
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Eileen McDargh, author and host shared "Who would have thought that by slowing down, I would know more by noticing more?" one of the messages of "Gifts of the Mountain-Simple Truths for Life's Complexities" inspiring program for each of us.
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Scenario filled program to help employees visualized what the HIPAA Privacy Rule covers and guidelines to protect patient privacy.
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Home Health Care Agencies HIPAA training for employees.
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Introduction to the HIPAA Privacy Rule. Perfect for staff education on measures that must be taken to protect patient privacy.
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FMLA helps supervisors determine when absences qualify as FMLA leave. Part of the Ready Response for Supervisors and Managers Series.
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