Safety tips for dealing with affects of heat stress specific for public employees.
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Employee Wellness: A Way of Life for public service employees explores the concepts of wellness- being at your best each day.
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Safe personal safety practices for public employees is covered in this new program on Strains and Sprains avoidance.
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Classic program defining sexual harassment and offensive behavior with stop start examples to allow trainees opportunity for discussion.
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Classic on change management based on book by Jim Belasco and Ralph Stayer.
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Indivisible is a truly moving short film depicting one man's love of America during his time as a prisoner of war. Based on Sen. John McCain's experience.
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Busy lives often keep us from remembering those making sacrifices for our country each day. In Welcome Home, we see the joy and excitement expressed as a young father returns home from Iraq into the arms of his family.
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The words and film footage of the inspiring speech by President John F. Kennedy that challenged all Americans to explore and champion the difficult and unknown. A motivating call still for all leaders, managers and employees to achieve greatness.
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Featuring film footage from President Roosevelt's New Deal, this short film is still relevant today as we challenge ourselves to look beyond our fears to the future.
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Three part business series to help employees working globally to successfully understand and communicate with other cultures both verbal and non verbal differences also selling and negotiating skill differences.
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Five part training series focusing on essentail areas for government employee customer service, ethics and appropriate conduct training.
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Part of the Respectful Workplace Series focusing on dealing with hostile situations during a customer service interaction. Excellent vignettes to provide a vivid look at problems that arise with angry customers.
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Customer Service Associates that show respect by paying attention to cultural issues are an asset to their company!
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With harassment in the workplace continuing, it is important to continously inform Managers and Supervisors of their role in recognizing and preventing this behavior and that employees understand that is not tolerated.
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Raise awareness of harassing behaviors in the workplace. Available in industry specific versions. Best Seller!
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Five Part Series for new employee orientation specifically for municipal government agencies.
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This best selling program teaches employees to respect Internal customers as if they were paying clients. By asking questions, listening and keeping your word a positive and productive work environment is achieved.
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Two part program for employees and management on how to stop harassment in the workplace. Award Winning program.
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Perfect training workshop to kick-off a team building initiative with author Patrick Lencion DVD.
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Does your group lack cohesiveness? Patrick Lencioni's best selling book provides useful advice to overcome team dysfunction.
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Inspire managers to keep the good people they already have by making time to listen and praise.
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"Leaders are those who SERVE the people who SERVE the customer" Leadership Pickles encourages management to pay attention to their staff...by giving them those "inspiring pickles".
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Best Seller! This wonderful film on customer service provides a unique view of how to please your customers!
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Everday coaching to improve employee performance can be difficult and touchy. Help managers learn how to coach at even the most unpleasant times.
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We all want our teams to work like a well oiled machine. Getting along, achieving results. Teamwork: How Synergy Succeeds provides insight on how to achieve that ideal!
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Are you losing your best employees to your competitors? Prevent the leakage of your best employees with this classic program based on the book by Sharon Jordan-Evers & Beverly Kaye.
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Bringing out extraordinary leadership is simply a matter of skill building. This classic with Kouzes & Posner along with the newest edition of the Leadership Challenge book provides tried and true leadership skill building.
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