|
|
Exceptional Receptionist
|
|
Choose From/ Product Choices
| |
|
Exceptional Receptionist training program with DVD focuses on the skills that each person tasked with being the front line image of their company should perfect. As a receptionist, you are the greeter, gatekeeper and manager and host of your organization. With such an essential role, the receptionist needs to be able to accomplish these tasks with confidence and efficiency. The Exceptional Receptionist is a guide to taking your skiills to the next level.
Learn how to adapt to change, polish your image, perfect your telephone skills and increase your value to your organization. You'll also discover how to manage the stress that comes naturally with your hectic schedule and enjoy your job more in the process.
Key Training Points:
-
four key strengths of a receptionist's position within the organization
-
what employers look for in a receptionist
-
four barriers to effective communication
-
four powerful organizational skills
-
how to manage stress and anxiety
-
and more...
|
Is your office like a jungle? Are your employees just a step away from an accident? This entertaining yet informing safety training program points out potential dangers.
|
Five short modules on key customer service challenge areas. Quick training starters with vignettes and complete support material.
|
Award winning classic to help Customer Service Reps handle those difficult calls.
|
Customer loyalty can be crushed or created over the phone lines. Which do you prefer?
| | |
Product Reviews
|
Sign In/Register Here
We accept
DiSC is a registered trademark of
Inscape Publishing, Inc.
|
|