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E LEARNING

E-learning training courses... that are  easy to deliver...user friendly... with  results  you can measure...for all skill sets...conforming to SCORM  ...for all employees...at all levels... send us a message..give us a call.....tell us what you want...we will deliver! 

Even though it may not be noted in the descriptions of all our programs,  99% of our training programs can be provided in the format you prefer.  Our training workshop programs can be blended with your learning management system or linked to an external server.   A call to our customer service team to discuss your training goals is welcome.

on-line or streamed delivery look at courses available here
ArcLearn eLearning Marketplace provides training departments an easy to use training management system packed with hundreds of award winning courses for all areas of employee training.
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It's Not Enough To Know Better- Manager E-Learning Course
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It's Not Enough To Know Better- Manager E-Learning Course
Interactive course for Managers on recognizing and preventing harassment plus Manager's role in preventing retalization. Includes all legal issues surrounding Harassment that Managers need to know about and carry out in the workplace.
Jamie's Kitchen: Fifteen Lessons on Teamwork
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Jamie's Kitchen: Fifteen Lessons on Teamwork
We see the key stages of team development: storming, norming and performing in this Part Two of the Jamie's Kitchen Series. .Jamie Oliver is the TED Prize winner for 2010: the chef who’s transforming the way children eat at school and at home.
Pass It On: Coaching Skills for Managers
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Pass It On: Coaching Skills for Managers
Give your managers a model for coaching skills they need to guide and encourage their staff on a daily basic to improve productivity and team results.
Without Regard- E Learning Course for Employees
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Without Regard- E Learning Course for Employees
Without Regard to Race, Religion, Gender, National Origin, Age or Disability e-Learning course features interactive modules and dramatized scenarios that explore the affects of and how to prevent harassment and discrimination at work.
30 Ways To Make More Time!
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30 Ways To Make More Time!
Managers, team leaders and anyone with demands on their time will benefit from this course on time management skills.
Excellent customer service also involves being sensitive to cultural issues.
5 Values of Great Customer Service
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5 Values of Great Customer Service
Customer Service Associates that show respect by paying attention to cultural issues are an asset to their company!
Absence Minded: Managing Absenteeism
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Absence Minded: Managing Absenteeism
Shows managers how to deal with this sensitive subject area in three simple steps.
This excellent training program  is compliant with the ADA Amendments Act of 2008.
ADA Revisited
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ADA Revisited
Excellent training program on DVD to promote the benefits of a diverse workforce. Compliant with 2008 Congressional updates.
Art of Selling
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Art of Selling
Ensure that your staff members that deal with customers learn the key skills, techniques and behaviors of selling.
Cartoon style look at age discimination in the workplace!
As Old As You Feel
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As Old As You Feel
Promoting age diversity and appreciation in the workplace.
Assertiove behavior means saying what mean in ways that are direct, honest and appropriate.
Assert Yourself: Learning to be Assertive
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Assert Yourself: Learning to be Assertive
Assertiveness does not conflict with listening and accepting the views of others such as colleagues or customers and is more likely to lead to a satisfactory solution to any problem.
AWESOME- Generation Y
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AWESOME- Generation Y
Telly Award Winner 2008! Awesome is a two part training program featuring interviews with 24 Gen Y employees in part one and Managers of this generation in part two.
Gain understanding of financial statements, balance sheet & profit & loss.
Balance Sheet Barrier
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Balance Sheet Barrier
Finance for Non-Financial Staff
Can You Spare A Moment II
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Can You Spare A Moment II
Training program providing manager's with the confidence and skills needed to enjgage with their staff during a counseling interview or coaching session to overcome problems with performance. Encourages staff to overcome problems pro-actively!
Quality improvement process training workshop with DVD.
Customer Is Always Dwight
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Customer Is Always Dwight
Workshop training on achieving 100% quality the first time. Award Winning Classic introducing process management.
Training program with video to improve handling of highly charged customer interactions.
Diffusing Hostility Through Customer Service
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Diffusing Hostility Through Customer Service
Part of the Respectful Workplace Series focusing on dealing with hostile situations during a customer service interaction. Excellent vignettes to provide a vivid look at problems that arise with angry customers.
Dreaded Appraisal, The
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Dreaded Appraisal, The
Classic training program on performance appraisal skills featuring John Cleese.
Ethics: Compliance IS Just The Beginning!
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Ethics: Compliance IS Just The Beginning!
Telly Award Winner!! stressing the core values necessary for all employees at work. Excellent workshop on everyday ethical behavior and decision making. with eight typical dilemmas for exploration and discussion.
First Among Equals
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First Among Equals
Team leaders learn the essentials of motivating their team.
Four Styles
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Four Styles
Communicating with others can be so difficult at times. This workshop with example vignettes explores four different communication styles and how to adapt your style to the communication style of others.
Enable people to turn good ideas into effective action.
Green Movie
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Green Movie
Empowerment within a framework. Enable employees to translate ideas into action>making things happen.
All time best seller for customer service
Guest, The !
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Guest, The !
Award winning training workshop for customer service skills has been newly revised to give a fresh perspective on customer service.
Helping Hand
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Helping Hand
This humorous video depicting the process of coaching and delegating features John Cleese and Robert Lindsay. This program shows managers that understanding the need for coaching and then learning how to coach is an wessential part of their jobs.
How Am I Doing?
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How Am I Doing?
Demonstrate to managers the techniques required for effective performance reviews. It is helpful when organizations provide their employees with focus and direction from time to time, making it clear how their work contributes to the whole.
How to Lose Customers Without Really Trying!
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How to Lose Customers Without Really Trying!
Features John Cleese - very humorous sketches on face to face customer service training workshop on how NOT to treat your customers. Perfect for front line staff.
I Wasn't Prepared For That!
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I Wasn't Prepared For That!
Build confidence and skills to prepare and deliver effective presentations with this Video Arts Classic featuring Dawn French and Robert Lindsay.
I'd Like A Word With You.
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I'd Like A Word With You.
Video Arts classic featuring Hugh Laurie and Dawn French, this program focuses on the importance of and techniques to use for a discipline interview to ensure that it is done correctly and with the most benefit.
Based on the work by Mark Brown
Ideas Into Action
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Ideas Into Action
This stimulating program looks at the barriers to fresh, profit related creative thinking.
Inside Information- A Silo Buster's Guide to Internal Customer Service!
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Inside Information- A Silo Buster's Guide to Internal Customer Service!
Training workshop with DVD to improve Internal Customer Service! The vitality of an organization is so dependent on the respect and support that each employee provides. Silos, in-fighting and competition from within destroys more than just morale.
Insights Into Better Mentoring
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Insights Into Better Mentoring
Mentoring is critical in today's organizations but how do we learn to be a better mentor? Insigths Into Mentoring presents four successful mentors and their mentees in a revealing and insightful expose' of what works best in these complex releationships.
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