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Difficult People: How To Deal With Them

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Coping With Difficult People training DVD based on the best selling book by Dr. Robert Bramson, shows the skills necessary for dealing effectively with hard-to-handle people. Now you can learn techniques to identify, understand and cope with the difficult people who come into your life. Most of us are forced to deal with difficult people on some level everyday. Whether at the office or a home, difficult people add to the stress that we work to eliminate.

How To Training Points:

How to identify six major types of behavior
How to communicate sucessfully with difficult personalities
Turn negative situations into positive ones
How to change behavior to impact results
How to develop confidence for confrontational situations

Training Package includes: DVD (38 minutes) with Leader's Guide.

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