Difficult People: How To Deal With Them


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Difficult People: How To Deal With Them  training DVD based on the best selling book by  Dr. Robert Bramson, shows the skills necessary for dealing effectively with hard-to-handle people.   This program demonstrates techniques to identify, understand and cope with the difficult people who come into your life.  Most of us are forced to deal with difficult people on some level everyday.  Whether at the office or a home, difficult people add to the stress that we work to eliminate. 
 
 

 How To Training Points:

  • How to identify six major types of behavior
  • How to communicate sucessfully with difficult personalities
  • Turn negative situations into positive ones
  • How to change behavior to impact results
  • How to develop confidence for confrontational situations

Training Package includes:  DVD (38 minutes) with Leader's Guide.

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