Difficult Behavior: Breaking Through


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Difficult Behavior: Breaking Through training program with DVD offers strategies for handling difficult patients whose behavior is disruptive and can lead to distractiion from good care.  Examples of these actions include arguing with staff or visitors, challenging the rules, noisy behavior, name calling and swearing.

Key Training Points:

  • The reasons that difficult behavior must be handled immediately
  • Types of behaviors
  • The Intervention Process
  • Patients prone to difficult behavior

Training Kit includes: DVD (21 minutes)  plus Leader's Guide, Powerpoint Presentation Available in English-Spanish or Portuguese

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