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Developing 21st.Century Leaders-Excellence File 103
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Developing 21'st Century Leaders- File 103 of the Excellence Files Agenda Series takes us into outstanding companies known for the excellence in customer service and top performing employees at all levels. We hear the success strategies from top performing CEO's, leaders and managers at: Coca-Cola, Southwest Airlines, USAA, The Defense Personnel Support Center and Whole Foods Market.
This program will help your employees understand and build the skills necessary to become a successful leader.
Key 21st.Century Leadership Developing Skills Training Points:
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respect and empower the individual
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develop a strategy/vision
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stress continuous improvement
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coach and communicate
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manage and accept risk
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build the knowledge base
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avoid complacency
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be flexible and fast
Training Package includes: DVD (17 minutes) plus workbook
Individual Modules on Featured Companies available.
Digital Streaming License is available for this program.
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How do the best companies in America build World Class Customer Service? The case studies in this program give us an inside look into how they do it.
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Watch a top performing product development team in action..
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Leadership At All levels takes a look at what makes a good leader throughout each department of your organization from the young managers on the front line to those that have moved up the ladder.
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Bridging the Leadership Divide between Generations is at the core of this workshop from authors Ron A Carucci, Josh Epperson and Lela Tepavac. Focus is on overcoming barriers between incumbent and emerging leaders.
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Jamie Oliver's passion transformed 15 unemployed kids into an efficient organized team. His work with children to combat obesity is ongoing. He is the 2010 Winner of the TED Award. This program focuses on leadership skills.
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"Leaders are those who SERVE the people who SERVE the customer" Leadership Pickles encourages management to pay attention to their staff...by giving them those "inspiring pickles".
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