Customer Service: Royal Treatment

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Customer Service: The Royal Treatment training program with DVD shows those involved with customers how to respond to their needs in a pro-active way along with treating them with respect so that they feel like "royalty".

Key Training:

what is pro-active customer service
the secrets to making customers feel like guests
realizing that "everyone" is a customer

Training package includes: DVD 19 minutes plus facilitator's guide, employee handbooks plus PowerPoint presentation on CD-Rom and laminated poster.

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