Customer Service: Royal Treatment


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Customer Service: The Royal Treatment training program with DVD shows those involved with customers how to respond to their needs in a pro-active way along with treating them with respect so that they feel like "royalty".
 
 
Key Training:
  • what is pro-active customer service
  • the secrets to making customers feel like guests
  • realizing that "everyone" is a customer

Training package includes: DVD 19 minutes plus facilitator's guide, employee handbook plus PowerPoint presentation on CD-Rom and laminated poster. Additional handbooks available in packs of 10.

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