Customer Service: The Royal Treatment

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Customer Service: The Royal Treatment  training workshop  with DVD demonstrates to new and even more  experienced customer care associates that providing the "royal treatment" for our customers provides a better image for our company plus it can't hurt in helping our customers to return in the future.

This communication workshop covers:

  • avoiding the most common mistakes
  • determining and fulfilling customer needs
  • offering the most professional treatment over the phone

Training Options:

  •   DVD (23 minutes), plus Leader's Guide and a laminated poster. Customer Service The Royal Treatment Participant Handbooks available in packs of 10
  • Digital Streaming License
  • Available in English, Spanish and Portuguese

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