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Coping With Difficult People Part One and Part Two
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Choose From/ Product Choices
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Coping With Difficult People workshop includes a two part video series on communicating effectively with difficult personalities in the workplace.
Part One: 20 minutes- Describes and shows through vignettes the "know it all experts", Stallers and Snipers to name just a few of the types of people who can cause a reduction of work performance and morale.
 of Part One
Part Two: 29 minutes-Focuses on Tanks, Super Agreeables and Complainers and how to turn them into problem solvers, able to make commitments and how to never argue with a Tank.
Part Two
Training Package includes: DVD plus Leader's Guide |
Complete training kit with tips for facilitators makes this the ideal choice for training on the five dysfunctions.
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Course to help managers, supervisors and team leaders resolve conflicts without making enemies.
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Appraisal training program showing how to prepare for and conduct plus right way/wrong way scenarios perfect for discussion during training session.
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DiSC Classic 2.0 or 2 Plus adds an informative conversational style that clarifies all the elements of the instrument. DiSC Classic 2.0 Plus offers supplemental reports for further development.
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All time best seller for peer to peer conflict resolution.
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Are you plagued by hostile customers and coworkers?
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Are we prepared to invest the time and energy required to be a great team? Learn how to overcome any team dysfunctions with this best selling field guide by Patrick Lencioni.
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Employees learn how to resolve workplace conflicts with peers.
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Product Reviews
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E-LEARNING COURSES
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