Conflict Resolution: A Win-Win Approach training program with DVD will teach your employees to successfully resolve conflict in the workplace by mastering certain techniques that ensure a win/win situation. All relationships experience some conflict. This is normal and sometimes even necessary for continued growth and development of new ideas and opinions.
Training package includes DVD (25 minutes) with both English and Spanish language versions; comprehensive facilitator's guide and 10 employee handbooks. Additional handbooks available in packs of 10.