Conflict Resolution: A Win/ Win Approach

Excellent workshop with DVD on attaining skills to master communication sklills and to work through conflict with others.

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Conflict Resolution: A Win-Win Approach training program with DVD will teach your employees to successfully resolve conflict in the workplace by mastering certain techniques that ensure a win/win situation. All relationships experience some conflict.  This is normal and sometimes even necessary for continued growth and development of new ideas and opinions. 

 
Key Training Points:
  • causes of conflict
  • skills to resolve conflict
  • communicating effectively

Training package includes DVD (25 minutes) with both  English and Spanish language versions; comprehensive facilitator's guide and employee handbook.  Additional handbooks available in packs of 10.

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