Communication Nightmares

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Communication Nightmares training program with DVD provides insight into communication styles and how we can effectively communicate with others in challenging situations. Participants will learn more about the way they communicate with their co-workers and the way their co-workers respond to them.

Key Training Aea:

focus on defining the basic problem of an issue
see the situation from the other's point of view
make sure your words, body language and tone of voice all send a consistent message
give and get feedback
lighten up a heated discussion

Training package includes: DVD (26 minutes) plus Facilitator's Guide

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