Communication Breakdown


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Communication Breakdown is an engaging training workshop with DVD to equip employees with the communication skills needed to avoid some of the most common problems with fellow employees at work due to poor communication.

 
Key Training Points:
  1. Believing there is only one reality
  2. Choosing the wrong method
  3. Responding defensively
  4. Failing to share information
  5. Failing to be direct
  6. Breaching confidentiality
  7. Failing to listen
Communication is the foundation of everything we do in the workplace.  It happens every day, all the time.  It follows, then, that communication problems can have a devastating role in undermining our organizational success.  And yet, most employees never receive training in the development of their communication skills.  Even more importantly, employees aren't provided with the knowledge and skills to help them avoid the frequent communication problems that arise.  The good news is that the most common communication potholes in the road can be easily spotted and avoided. The key training points identify and prescribe a "fix" for the seven most important communication problems that can derail your organization.
 
Training Package:  Available in  DVD- includes printable Leader's Guide,  customizable PowerPoint Presentation on CD- Rom and Communication Breakdown Handbook.   Additional  "Communication Breakdown"  participant  handbooks available in packs of 10. 

Award Winner: CINE Golden Eagle Award

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