New workshop with Eric Chester divided into eight separate modules to give managers the tools they need to effectively understand, communicate, motivate and retain th newest and gradually will be the largest generation at work.
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The five generations currently in the workforce have experienced differences in family structure, education and world events. This new program explores the importance of respect for the diversity of viewpoints and talents that each group offers.
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Yes, but provides the perfect introduction to discussions on how creative ideas are killed off instead of having the opportunity of being explored by the group and perhaps utilized.
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DISC IDX Ready Synchronized learning for Listening Skills Improvement with video, powerpoint and guide all in one!
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Assertiveness does not conflict with listening and accepting the views of others such as colleagues or customers and is more likely to lead to a satisfactory solution to any problem.
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Every human being is brought into the world Radiating Possibility. This inspiring workshop with Ben Zander will provide a lift in mind and spirit to all employees going through change.
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Telly Award Winner 2008! Awesome is a two part training program featuring interviews with 24 Gen Y employees in part one and Managers of this generation in part two.
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Learn how to go beyond words by understanding body language cues in customer service and sales.
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We explore the benefits of returning favors and good will to others in this animated training video on the reciprocity urge!.
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How to convert inbound calls to sales!
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Based on John Sweeney's best selling book "Innovation: At the Speed of Laughter: 8 Secrets to World Class Idea Generation, this workshop on DVD helps to unlock creative potential within organizations.
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IDX Ready DISC Based program to help team members work more effectively together.
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Equip your employees to prevent a communication breakdown at work!
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Telly Award Winner!! stressing the core values necessary for all employees at work. Excellent workshop on ethics.
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Interactive Game focusing on the differences and similarties of the four generations in the workplace!
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Complete workshop with video on dealing effectively with others.
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A classic film showin a woman supervisor going about her daily routine of interacting with her employees! Excellent
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Excellent course for communicating across generations, cultures and differences for on-line training or classroom facilitated learning.
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Handling difficult customers is a learned process. This excellent training program helps with the ALERT method.
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Are you plagued by hostile customers and coworkers?
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New series focusing on difficult situations and communication in the workplace.
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Disc Classic 1.0 is the original DiSC profile used with organizations across the globe for over thirty years.
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Cindy Award Winning training workshop with video component to provide provocative insights and practical solutions for making diversity work.
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Award winning workshop for Private and Public Sector on how to avoid getting into legal or financial trouble.
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Using email effectively is the subject of this workshop. Give your employees a quick training on legal and effective email use, for your organization
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Learn how to communicate more effectively to build relationships and influence others is one of the key components of this training workshop.
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This is a one hour powerpoint presentation that brings to life the core emotional intelligence skills.
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This is an excellent tool to build influencing skills. Authored by Kim Barnes
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Forget For Success challenges participants to shed old beliefts and counterproductive ways of thinking about or doing things and to be more open to new concepts that provide an opportunity for success.
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Communicating with others can be so difficult at times. This workshop with example vignettes explores four different communication styles and how to adapt your style to the communication style of others.
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