Award Winning Classic with Dennis Franz on being a better communicator and motivator as a Supervisor and Leader.
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Short animated meeting opener on change narrated by Patrick Stewart of Star Trek fame!
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Make your time at work more productive and personally satisfying
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This book shows how managera and employees can defuse anger and hostility before it escalates.
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Safety at work is everyone's responsibility. Using the Meerkats as an example of a team, this film illustrates how the Meerkats all work together to ensure the survivial of each member of their community. A best seller for workplace teamwork safety.
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Authors Nelda Shelton and Sharon Burton through their "Assertiveness Stress" coaching show employees how to boost confidence levels, increase productivity and resolve conflicts.
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This program is designed to give manager's the knowledge and daily tools they need to help their company's stay out of court!
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What we need to do every time we get into a vehicle, before we turn the key!
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All time best seller for peer to peer conflict resolution.
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Hosted by Skip Normandthis series provides those in sales with a very applicable formula for gaining access to new accounts.
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Three part series to enhance sales and build territory!
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Internal Customer Service- Classic Award Winner!
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Best Seller for training to recognize symptoms of and prevent workplace violence.
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Give your managers the right training on the termination interview. follow up documentation and legal suggestions for progressive discipline.
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With harassment in the workplace continuing, it is important to continously inform employees at all levels that this behavior is not tolerated.
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Training workshop that provides a very unique look at diversity and stereotypes. Clowns are people too! Don't miss this program for a unique eye opener for your programs on stereotypes.
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Equip your employees with the cummunicatyion skills they need to prevent a communication breakdown at work!
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Employees learn how to resolve workplace conflicts with peers.
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Classic training program to help employees master effective communication to avoid conflict, listen effectively and handle criticism positively.
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Harry Anderson shows us the process through humorous vignettes
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Harry Anderson guides us through a proper way to successfully coach people.
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Complete workshop with video on dealing effectively with others.
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Customer service in a healthcare environment
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Strategies for handling difficult patient behavior.
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Handling difficult customers is a learned process. This excellent training program helps with the ALERT method.
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Are you plagued by hostile customers and coworkers?
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Award winning workshop focusing on improving diversity and inclusion with DVD.
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Award Winning training workshop with video for understanding diversity and inclusion and the value of appreciating others.
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Realistic scendarios of diversity situations are presented in this training course which help viewers understand how they can avoid disrespectful behavior.
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Give your managers a fair and consistent way to deal with negative employee behaviors.
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