Bear Essentials of Business

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Bear Essentials of Business takes us to the Vermont Bear Company in Shelburne, Vermont where we see first hand how the employees are engaged and their managers are motivating. As a result, internal and external customer service excellence is achieved daily by this famous "Teddy Bear" Company.

Key Training Points:

why the customer comes first and is always number one
why it is important to be dynamic and creative to truly make a difference
why it is important to have a "YES" we can attitude
how teamwork can really make a difference
why it is critical to recognize the worth of your customers and fellow employees
how having fun really makes a difference-right down to the bottom line!

Training package includes DVD plus VHS 19 minute running time plus Facilitator's Guide, CD-ROM with Power Point Presentation and reproducible participant training materials, Mouse Pad (oops, make that a Bear pad) for constant reinforcement of the BEAR Essentials of Business.

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