Assert Yourself: Learning to be Assertive

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Assert Yourself: Learning to be Assertive training worksop with DVD and CD on becoming more assertive in their communication.

Key Training Points

What assertiveness is
Passive and aggressive behaviours and their advantages and disadvantages
Getting your inner dialogue right
Honesty and relevance when communicating
Assertive responses to different types of behaviours
Assertive requests

short preview

Self Study Course Demo

The techniques of assertive behaviour are shown in a series of real life situations: in an office, within meetings, to even in a hospital looking both at the wrong way and right way scenarios.

The program includes additional DVD extras that cover the following:

The role of body language in assertiveness
Dealing with aggressive people
Giving and receiving praise
How to communicate assertively via email
Passive-aggressive behaviour

Training benefits:

Assertive behaviour allows potentially valuable ideas to be aired.
Encourages staff to talk about problems that might otherwise remain hidden .
Assertive, confident staff will be more motivated and productive.
How to respond assertively to different types of behaviours.

Training Package includes DVD plus Self Study CD Rom plus CD containing Facilitator's Guide, Self-Study Workbook and PowerPoint Presentation DVD (28 mins) plus DVD extras (10mins)

On Line Course:

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