Assertiveness Skills( How To Book)


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Assertiveness Skills ( How To Book) written by Nelda Shelton and Sharon Burton provides coaching to overcome "assertiveness stress".  By overcoming these feelings, employees can boost personal productivity, increase their confidence levels, and overcome any interpersonal conflicts.  The authors easy to apply advice helps to instill a mindset to approach and respond effectively to everyday work situations.
 
Key Training Points:
  • Gaining self confidence and improving self eesteem
  • Learning to overcome obstacles by being assertive
  • Understanding the differences between assertive, aggfressive and non-assertive approaches

Code:  CMM024-HBK

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