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Workplace Violence
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Alert and Alive: Defusing Anger and Violence in the Workplace
Alert and Alive: Defusing Anger and Violence in the Workplace
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Alert and Alive: Defusing Anger and Violence in the Workplace ( How To Book)
provides managers and employees with information and life saving tips on how to defuse anger and hostility at work before it gets out of hand and escalates into full blown attacks.
Key Training Points:
managing safety risks
understanding anger escalation
reducing hostility
confronting problems before they escalate
when to intervene
when to consider employment termination
Code: VIO010
Related Products in our Catalog- These may be from multiple Producers
Shots Fired: When Lightning Strikes
Program developed to guide participants through skills needed on how to survive an active shooter incident. Outlines recognizing pre-incident indicators through to courses of action to take during active shooter incident.
FlashPoint: Recognizing and Preventing Violence in the Workplace
Training program designed to help individuals understand Workplace Violence as well as identify early indicators and action options to reduce the potential of a violent incident.
First Line of Defense
Award winning program on workplace violence prevention to create awareness of the warning signs, examine legal issues in dealing with people and outline steps to manage these situations.
Diffusing Hostility Through Customer Service-Respectful Workplace Series
Part of the Respectful Workplace Series focusing on dealing with hostile situations during a customer service interaction. Excellent vignettes to provide a vivid look at problems that arise with angry customers.
Calm Before The Storm: Workplace Violence
Best Seller for training to recognize symptoms of and prevent workplace violence.
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