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Can You Spare A Moment II
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Can You Spare A Moment II training program with DVD provides managers with the skills need to have the "counseling/coaching interview" with staff members. This interview or counseling moment can be tricky and sometimes managers shy away from these encounters with their employees.
In this update of the classic we see observe through excellent vignettes that even the most delicate situation can be overcome when dealt with using the appropriate counseling techniques. This best seller features John Cleese. The aim of the course is to understand the techniques of handling delicate situations and encouraging staff members to overcome problems proactively.
Four stages of structured approach to coaching/counseling:
- setting up the interview
- getting people taling by using "open-ended" questions
- helping them to think through their problems
- discovering solutions themselves
Training Package Includes DVD (25 minutes) Facilitator's Guide, Group Training Workbook, Power Point Presentation , Course Certificate on CD. . A Self Study CD of this program is also available. This format provides the opportunity for those who cannot attend scheduled training to benefit on achieving a skill or for a refresher. This program is an Award Winner!
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Managers on every level at times need to meet with an employee to coach their performance. This program gives us a look into this type of coaching meeting.to improve performance.
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Courage to Coach: Commonsense Approach to Confront Difficult Performance Issues in Retail. Provides a four step process for coaching that will work in any employee performance situation.
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Give your managers a model for coaching skills they need to guide and encourage their staff on a daily basic to improve productivity and team results.
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Harry Anderson guides us through a proper way to successfully coach people.
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Peer to Peer Coaching hapens everyday and in all types of workplace environments. Help your employees hone their coaching skills.
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